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Damage repair: How to handle repairs?

20 September 2018

Damages are always a risk in areas where people play sports and children play. This applies to air pillows but also to other play elements. Sidijk is always available to help repair damage quickly. The following steps will ensure quick and efficient damage repairs.

Send a picture
It is important that we know what damage it relates to, to which product and the measurements. As soon as we understand what is going on, we will be able to advise you, send you a quote and possibly plan a repair. So please send us a picture of the entire item and a picture of the damage to info@sidijk.com.

Repair advice
You will receive repair advice on the basis of your pictures. Sometimes you can even repair damage with a Sidijk repair kit. Do the repairs have to be performed at our site or at your location? We will then send you a quote for the costs of the repair. As soon as we receive confirmation, we will start work and set a date. We may require the logbook of the item for the repairs.

Transport
Most repairs are performed at our workplace in Heerenveen. You can bring the product that has to be repaired to Heerenveen or we can pick it up for a small fee. If the damaged part is difficult to transport or stuck in the construction, a Sidijk technician will come to your location.

 

Repairs? Make an appointment
You would like to have the item repaired at our workshop? Please make an appointment. We will then be able to schedule the repair and ensure that it is completed quickly. First contact Sidijk, send a picture and wait for our advice and quote. We will then proceed as quickly as possible.

Would you like to know more?
Check out our repairs page or send an email to info@sidijk.com.

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